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 teaching areas |
 evaluation of information services |
 technology for information professionals |
 knowledge management |
LIS 465 Knowledge Management
Books on the subject
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About the course
Knowledge Management (KM) is a formal process that engages an organization’s people, processes, and technology in a solution that captures knowledge and delivers it to the right people at the right time. To reinvent their roles, information professionals need to move from being information custodians to knowledge partners who have the entrepreneurial energy, the business knowledge, and a deep understanding of how organizations create, share, and use knowledge.
Yet, information professionals often limit their focus on external information resources, as distinct from internal organizational knowledge assets.
This course will cover the entire KM cycle – from knowledge capture and codification, to sharing and communities of practice, transfer and application. It will also include major theories and models in KM. Students will learn to apply the case study research design in KM, and look at cases discussing the role of KM in organizational improvement. Contemporary KM software (including knowledge creation and sharing in social networking websites) will be covered. Finally, the course will explore KM not just from the organizational perspective, but also from the individual perspective.
An experience in knowledge management should open up considerable new employment opportunities for information science graduates. Students can learn to help their libraries, archives, museums and affiliated universities/organizations function better. It would be of high value to LIS (Library and Information Science) students wishing to specialize in corporate libraries, but would benefit all LIS students in general. Being an interdisciplinary field, it would also benefit students from Management and other departments.