LIS531Y COURSE MATERIAL AND RESOURCES

Course materials range from required textbooks, useful books, to Web resources on usability and user experience (UX) research. We will be using a variety of of online resources (as listed on the schedule page).

| Textbooks & Readings | Web Resources | Morae Tutorials | Lecture Notes |

Required Readings

Required Textbooks

Both required textbooks are available online through Simmons Library’s books24x7 subscription.

• Goodman, E., Kuniavsky, M., & Moed, A. (2012). Observing the user experience: A practitioner’s guide to user research. (2nd Ed.) San Francisco, CA: Morgan Kaufmann. ISBN: 978-1-55860-923-5. (Access online version)
• Rubin, J., & Chisnell, D. (2008). Handbook of usability testing: How to plan, design and conduct effective tests (2nd Ed.). Indianapolis, IN: Wiley. ISBN: 978-0-470-18548-3. (Access online version)

Required Chapters and Readings:

Multiple chapters from the following books are part of required readings.

• Hackos, J, T. & Redish, J. C. (1998). User and task analysis for interface design. New York: Wiley. ISBN: 978-0-471-17831-6. (Access online version)
• Nielsen, J., & Budiu, R. (2013). Mobile usability. Berkeley, CA: New Riders. ISBN: 978-0-321-88448-0.
• Nielsen, J., & Pernice, K. (2010). Eyetracking Web Usability. Berkeley, CA: New Riders. ISBN: 978-0-321-49836-6.
• Tullis, T., & Albert, B. (2008). Measuring the user experience: Collecting, analyzing and presenting usability metrics. Boston, MA: Morgan Kaufmann. ISBN: 978-0-12-373558-4. (Access online version)

In addition, there are a number of online readings assigned to various class sessions. Students are also required to learn the Morae software through lab-based training and by going through various tutorials and documentations made available on the TechSmith web site. See session-by-session schedule for individual readings.

Web Resources:

There are countless websites containing usability resources. Here listed below are a selection of sites and resources that you may find it useful for usability research and practices:

1. UX Career Guides by Onwardsearch: http://www.onwardsearch.com/UX-Career-Guide/
2. Web sites:
   • usability.gov: http://usability.gov/
   • Nielsen Norman Group: http://www.nngroup.com/
   • Boxes and arrows: http://boxesandarrows.com/
   • usabilityfirst: http://www.usabilityfirst.com/
   • theusabilityteam: http://theusabilityteam.com/
   • WebJunction: http://webjunction.org/
   • Super user friendly by Gessica Tortolano: https://sites.google.com/site/superuserfriendly/
3. Web resources on usability complied by UX companies and professional organizations:
   • From Information & Design: http://infodesign.com.au/usabilityresources
   • From User Interface Engineering: http://www.uie.com/articles/
   • From Usability Professionals Association: http://www.upassoc.org/usability_resources/
   • From Usability Net: http://www.usabilitynet.org/home.htm
   • From Usability and User Experience: http://www.stcsig.org/usability/topics
   • From usabiilty.gov: The research-based web design & usability guidelines: http://www.usability.gov/guidelines/guidelines_book.pdf
   • From ACM SIGCHI: HCI Bibliography: Human-Computer Interaction Resources: http://www.hcibib.org/
   • From Usability First: Glossary on Usability: http://www.usabilityfirst.com/glossary/
   • From Apple, Inc:
     • Apple Human Interface Guidelines: http://developer.apple.com/library/mac/documentation/UserExperience/Conceptual/AppleHIGuidelines/OSXHIGuidelines.pdf
     • IOS (Mobile) Human Interface Guidelines: https://developer.apple.com/library/ios/documentation/UserExperience/Conceptual/MobileHIG/Introduction/Introduction.html
4. National and Local Professional Associations and Groups:
   • • User Experience Professionals Association: http://www.upassoc.org/
     • UXPA Boston: http://uxpaboston.org/
     • Simmons UXPA : http://slis.simmons.edu/wikis/supa/Main_Page
   • ACM (Association for Computing Machinery) SIGCHI: http://www.sigchi.org/
     • Boston CHI: http://www.bostonchi.org/
   • ASIST (Association of Information Science and Technology)
     • SIG USE (Information Needs, Behavior and Use): http://www.asis.org/SIG/use.html
     • SIG IA (Information Architecture): http://www.asis.org/SIG/ia.html and IA Summitt: http://2014.iasummit.org/
   • W3C (The World Wide Web Consortium):http://www.w3.org/
     • W3C WAI (Web Accssibility Initiative): http://www.w3.org/WAI/
   • STC (Society for Technical Communication): http://www.stc.org/
     • Usability & User Experience SIG: http://www.stcsig.org/usability/
   • Neilsen Norman Group: http://www.nngroup.com/
     • Don Norman’s jnd (Just noticeable difference): http://www.jnd.org/
     • AskTOG: http://www.asktog.com/

Morae Tutorials and Documentations:

• TechSmith’s Morae Main Page: http://www.techsmith.com/morae.asp
• Morae Video Tutorials: http://www.techsmith.com/learn/morae/default.asp
• Morae Documentation: http://www.techsmith.com/learn/morae/documentation.asp

Lecture Notes, course wiki page, and Moodle Course Site

For each class session, the lecture notes (produced in PowerPoint format) are made available for your review. All the lecture notes are stored in the Moodle course site and in folders identified by the session headings and content titles.

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© Rong Tang 2014