{"id":1357,"date":"2016-12-08T04:00:57","date_gmt":"2016-12-08T08:00:57","guid":{"rendered":"http:\/\/slis.simmons.edu\/blogs\/asist\/?p=1357"},"modified":"2017-03-14T14:30:48","modified_gmt":"2017-03-14T18:30:48","slug":"neasist_conference_service_design","status":"publish","type":"post","link":"https:\/\/slis.simmons.edu\/blogs\/asist\/?p=1357","title":{"rendered":"NEASIS&T CONFERENCE – Service Design: The Holistic Experience"},"content":{"rendered":"

WHEN:<\/strong> Thursday, January 12, 2017 from 8:30am to 3:45pm<\/p>\n

WHERE:<\/strong> Simmons College School of Management, 5th Floor<\/p>\n

TICKETS:<\/strong> tinyurl.com\/2017servicedesign<\/a><\/p>\n

With participatory breakout sessions and thoughtful keynotes, this one-day conference will give you the concepts<\/strong> you need to talk to stakeholders in your organization about service design. It will give you tools<\/strong> you can use to gather the data that will inform your organization\u2019s service design discussions. It will give you a platform<\/strong> to share your ideas and experiences designing better services.<\/p>\n

The New England Chapter of the Association for Information Science and Technology, together with the Simmons College Student Chapter, invite you to participate in Service Design: The Holistic Experience<\/strong>.<\/p>\n

Who Should Come?<\/strong><\/span><\/p>\n

Do you want to tailor your entire ecosystem \u2014 personnel, spaces, and systems online and offline \u2014 to improve your users\u2019 experiences? Then you should come! Whether you’re a librarian of any kind, a paraprofessional, a student, an administrator, or simply a professional who cares about users’ experiences, you’ll be able to learn and share at this event.<\/p>\n

Three Keynote Speakers<\/strong><\/span><\/p>\n

Callan Bignoli & Lauren Stara<\/strong> of the Public Library of Brookline and the Massachusetts Board of Library Commissioners on user-centered design methods in digital and physical spaces<\/p>\n

Miso Kim<\/strong> of Northeastern University on service design for human dignity<\/p>\n

J. Stewart Roberts<\/strong> of Johnson Roberts Associates on designing library spaces to facilitate users’ interaction with technology and information<\/p>\n

Six Participatory Breakout Sessions<\/strong><\/span><\/p>\n

They Wrote The Book!<\/strong>
\nVideo Q & A with Joe Marquez<\/a> and Annie Downey<\/a> of Reed College Library, the authors of Library Service Design: A LITA Guide to Holistic Assessment, Insight, and Improvement<\/a><\/p>\n

Talk ‘n Tour<\/strong>
\nthe newly renovated Douglas D. Schumann Library & Learning Commons<\/a> at Wentworth Institute of Technology<\/p>\n

So You Want to Do User Testing: Operationalizing a Plan
\n<\/strong>Denise Hersey<\/a> and Kelly Blanchat<\/a> of Yale University<\/p>\n

Talk ‘n Tour
\n<\/strong>the newly renovated Boston Public Library<\/a> in Copley Square<\/p>\n

Translational User Research: Turning Results into Quick Fixes and New Visions
\n<\/strong>Rong Tang<\/a> of Simmons College<\/p>\n

Designing Meaningful Experiences
\n<\/strong>Jen Briselli<\/a> of Mad*Pow<\/p>\n

Five Student Lightning Talks<\/strong><\/span><\/p>\n

Hear stories from the trenches: usability evaluation and wireframing of design ideas for WGBH, the Boston Public Library, the Massachusetts Board of Library Commissioners, Simmons College, and EBSCO.<\/p>\n

Event Flier<\/strong><\/span><\/p>\n

Click here<\/a> to view the event flier.<\/p>\n","protected":false},"excerpt":{"rendered":"

WHEN: Thursday, January 12, 2017 from 8:30am to 3:45pm WHERE: Simmons College School of Management, 5th Floor TICKETS: tinyurl.com\/2017servicedesign With participatory breakout sessions and thoughtful keynotes, this one-day conference will give you the concepts you need to talk to stakeholders in your organization about service design. It will give you tools you can use to […]<\/p>\n","protected":false},"author":432,"featured_media":0,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_mi_skip_tracking":false,"footnotes":"","_links_to":"","_links_to_target":""},"categories":[49],"tags":[],"class_list":["post-1357","post","type-post","status-publish","format-standard","hentry","category-news"],"_links":{"self":[{"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/posts\/1357","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/users\/432"}],"replies":[{"embeddable":true,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=%2Fwp%2Fv2%2Fcomments&post=1357"}],"version-history":[{"count":3,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/posts\/1357\/revisions"}],"predecessor-version":[{"id":1360,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=\/wp\/v2\/posts\/1357\/revisions\/1360"}],"wp:attachment":[{"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=%2Fwp%2Fv2%2Fmedia&parent=1357"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=%2Fwp%2Fv2%2Fcategories&post=1357"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/slis.simmons.edu\/blogs\/asist\/index.php?rest_route=%2Fwp%2Fv2%2Ftags&post=1357"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}